FAQ

Getting Started

What to do when you get your CORE

Written by Christopher Jones
Updated over a week ago

How to view / analyse the data from CORE

Options for viewing and analysing core body temperature data

Written by Christopher Jones
Updated over a week ago

CORE for Sports - Fast Start

Simple steps to setup and start using CORE for performance sports

Written by Christopher Jones
Updated over a week ago

To which countries do you ship CORE?

Written by Christopher Jones
Updated over a week ago

Shipping to the United Kingdom

An overview shipping details and costs for orders to the UK

Written by Christopher Jones
Updated over a week ago

Do you offer volume discounts?

Written by Christopher Jones
Updated over a week ago

How long does delivery take?

When will my CORE arrive?

Written by Christopher Jones
Updated over a week ago

When did CORE start shipping?

Written by Christopher Jones
Updated over a week ago

Using a COROS watch with CORE

How to connect your COROS watch

Written by Christopher Jones
Updated over a week ago

Is CORE a medical device?

Can you rely on CORE for medical diagnoses?

Written by Christopher Jones
Updated over a week ago

How does CORE measure your core body temperature?

Understand how the technology works

Written by Christopher Jones
Updated over a week ago

Is CORE waterproof?

Yes, CORE is designed to be waterproof

Written by Christopher Jones
Updated over a week ago

How long does the battery last?

Short answer: over 6 days

Written by Christopher Jones
Updated over a week ago

Is the product reusable/rechargeable?

Short answer: yes

Written by Christopher Jones
Updated over a week ago

Pairing CORE with a heart rate monitor

Essential for using CORE during sports

Written by Christopher Jones
Updated over a week ago

How long does it take CORE to output values?

SKIN: instant, CORE temp: 2min after wearing

Written by Christopher Jones
Updated over a week ago

Will CORE keep measuring when disconnected?

Short answer: Yes

Written by Christopher Jones
Updated over a week ago

What is CORE's service life

Written by Chris Blomfield-Brown
Updated over a week ago

What wireless communication standards do you support?

BLE and ANT+

Written by Christopher Jones
Updated over a week ago

CORE Firmware Changelog

Written by Chris Blomfield-Brown
Updated over a week ago

Women Using CORE

Useful advice for women using CORE

Written by Gundega Namniece
Updated over a week ago

Can CORE be used for UCI, ITU and IAAF races

Rules and regulations for core body temperature sensors in sports

Written by Christopher Jones
Updated over a week ago

Why do you want to measure continuously the core body temperature?

Written by Christopher Jones
Updated over a week ago

What are normal temperature ranges?

Well... it depends on your reference

Written by Christopher Jones
Updated over a week ago

CORE is slipping off the heart rate strap or chest strap

Written by Christopher Jones
Updated over a week ago

When I shake it, the Green Light does not come on

Written by Christopher Jones
Updated over a week ago

Errors charging with a Power Bank

CORE is not charging with a Power Bank or Power Pod

Written by Christopher Jones
Updated over a week ago

Charging Cable Care and Trouble-Shooting

Written by Christopher Jones
Updated over a week ago

The values from CORE seem incorrect

Written by Christopher Jones
Updated over a week ago

Connected CORE is stuck at "Initializing..."

Quick fix: Update the app and firmware

Written by Christopher Jones
Updated over a week ago

CORE Showing Bad Values

Help if CORE shows impossibly low and high values

Written by Christopher Jones
Updated over a week ago

Resetting CORE if it does not load or show up on my Smart Phone, Watch or other Devices

Reset CORE

Written by Christopher Jones
Updated over a week ago

Use in China

The CORE sensor works in China but using the CORE phone app due to the cloud requires use of VPN

Written by Chris Blomfield-Brown
Updated over a week ago

Where is CORE manufactured?

Written by Christopher Jones
Updated over a week ago

Do I have to pay any ongoing licence fees?

Written by Christopher Jones
Updated over a week ago

How is my data secured?

Written by Christopher Jones
Updated over a week ago

Integrate CORE with 3rd party devices

How to get core body temperature live data stream on a custom device

Written by Christopher Jones
Updated over a week ago