FAQ

Getting Started

What to do when you get your CORE

Written by Ben
Updated today

CORE for Sports - Fast Start

Simple steps to setup and start using CORE for performance sports

Written by Christopher Jones
Updated today

To which countries do you ship CORE?

Written by Ben
Updated over a week ago

Do you offer volume discounts?

Written by Ben
Updated over a week ago

When does CORE start shipping?

Written by Ben
Updated over a week ago

Is CORE a medical device?

Can you rely on CORE for medical diagnoses?

Written by Ben
Updated over a week ago

Is CORE waterproof?

Yes, you can even swim with it

Written by Ben
Updated over a week ago

What wireless communication standards do you support?

BLE and ANT+

Written by Ben
Updated over a week ago

Is the product reusable?

Short answer: yes

Written by Ben
Updated over a week ago

How long does the battery last?

Short answer: over 6 days

Written by Ben
Updated over a week ago

How accurate is the Core Body Temperature reading?

for e-pill comparison, σ = 0.21°C

Written by Ben
Updated over a week ago

What core body temperature ranges does CORE cover?

Short answer: 35°C – 42°C and extending

Written by Ben
Updated over a week ago

How long does it take CORE to output values?

SKIN: instant, CORE temp: 2min after wearing

Written by Ben
Updated over a week ago

How does CORE measure your core body temperature?

Understand how the technology works

Written by Ben
Updated over a week ago

Will CORE keep measuring when disconnected?

Short answer: Yes, and for more than 3 days

Written by Ben
Updated over a week ago

What are normal temperature ranges?

Well... it depends on your reference

Written by Ben
Updated over a week ago

Why do you want to measure continuously the core body temperature?

Written by Ben
Updated this week

The values from CORE seem incorrect

Written by Christopher Jones
Updated today

Connected CORE is stuck at "Initializing..."

Quick fix: Update the app and firmware

Written by Ben
Updated over a week ago

CORE is slipping off the heart rate or chest belt

Written by Ben
Updated over a week ago

When I shake it, the Green Light does not come on

Written by Ben
Updated over a week ago

My CORE does not show up on my Smart Phone, Watch or other Devices

Written by Ben
Updated over a week ago

Do I have to pay any ongoing licence fees?

Written by Ben
Updated over a week ago

How is my data secured?

Written by Ben
Updated over a week ago

Where is the product manufactured?

Written by Ben
Updated over a week ago

Integrate CORE with 3rd party devices

How to get core body temperature live data stream on a custom device

Written by Ben
Updated this week